PRIVACY POLICY:

We recognise that your privacy is important and we are committed to protecting the Personal Information that we collect from you. Personal information is generally defined as information that can identify a person. Corinna Wilderness Village has policies and procedures to ensure that all Personal Information, no matter how or where it is obtained, is handled sensitively and securely. We only collects Personal Information that is necessary for us to provide one of our many business services or activities. We will only collect information from you directly from your use of our services or activities. In certain circumstances, if you do not provide us with your Personal Information, we may not be able to provide you with the products or services you want or let you know about our other services that you may be interested in. Corinna Wilderness Village will take reasonable steps to protect the Personal Information it collects from misuse, loss, unauthorised access or disclosure. There are a number of different ways we take care of your Personal Information. Information is held on secure servers that are password encrypted or within controlled environments such as the back office of venues which are not accessible to the general public. Our employees are required to maintain the confidentiality of any Personal Information held by Corinna Wilderness Village and all information that is stored by third parties are covered by contractual arrangements. If you are in Australia and you wish to access or correct the Personal Information that Corinna Wilderness Village and its operators hold about you or you have a complaint about how we collect, hold, use or disclose your Personal Information or have a privacy related issue such as refusal to provide access or correction, please use our processes below so that we can help.

ACCESS AND CORRECTION:

Access-

You may request access to the Personal Information that we hold about you at any time by contacting our Privacy Officer using the details set out in this Privacy Policy. We will respond to any such request for access to Personal Information within a reasonable time frame and will provide you access to the Personal Information that we hold that belongs to you, unless we are authorised not to do so by law. We may charge you a reasonable fee for processing your request and should we decline you access to your Personal Information, we will provide you with a written explanation setting out the legal reasons for doing so.

Correction-

If, upon receiving access to your Personal Information, or at any other time, you believe the Personal Information that we hold about you is inaccurate, incomplete or out of date, please notify our Privacy Officer using the details set out in this Privacy Policy. Where you notify us that your Personal Information is inaccurate, incomplete or out of date, we will take reasonable steps to correct the information unless we are authorised not to do so by law. Should we decline your request to correct your Personal Information we will provide you with a written explanation setting out the legal reasons for doing so.

CONTACT DETAILS:

Privacy Officer-

Phone: (03) 6446 1170

Email: privacy@corinna.com.au

Feedback-

If you have any comments, queries or concerns about our Privacy Policy or the way in which we handle your Personal Information, please contact our Privacy Officer using the details set out above in this Privacy Policy.

Complaints-

Should you believe that we have not fulfilled our obligations under the Privacy Act, have not complied with the terms of our Privacy Policy, or would like to appeal a decision made by us relating to your Personal Information, you can make a complaint in writing to our Privacy Officer using the details set out in this Privacy Policy. We will respond to you within a reasonable period of time to acknowledge your complaint and inform you of the next steps we will take in dealing with your complaint. If you are unhappy with a response that you have received, and if Privacy Act applies, you may direct your complaint to the Office of the Australian Information Commissioner (OAIC) in Australia. The details of the OAIC are listed on their website: www.oaic.gov.au.

WE LOOK FORWARD TO WELCOMING YOU TO THE TARKINE WILDERNESS